Frequently Asked Questions

frequently ask questions

01
How do I get a quote for my home or business cleaning?

We offer a FREE initial inspection to assess your specific cleaning needs. After our assessment, we'll provide a customized cleaning plan that fits your schedule and budget. You can easily schedule your free inspection through our website or give us a call!

02
What if I need to reschedule or cancel a cleaning?

We understand that things come up! If you need to cancel or reschedule, please provide at least 24 hours' notice, and we’ll adjust your appointment at no extra cost. However, if cancellations or rescheduling occur within less than 24 hours, a small fee may apply. This helps us compensate for the time and resources reserved for your cleaning. We're always happy to work with you to find a new convenient time!

03
How often should I schedule cleaning services for my business?

We recommend weekly deep cleanings for most businesses to maintain a sanitary and fresh environment. Regular cleaning improves work efficiency, keeps your employees happy, and ensures a professional atmosphere for clients and visitors. However, we offer flexible plans to fit your business needs.

04
Can you clean my Airbnb property between guest stays?

Absolutely! Our pre/post-event cleaning service is perfect for Airbnb hosts. We can provide quick, thorough cleanings between guest stays to ensure your property is in top condition, helping you maintain a high guest satisfaction rating.

05
Do I need to be home for the cleaning service?

No, you don’t have to be present during the cleaning. Many of our clients provide access instructions, and we’ll handle everything while you’re away. Rest assured, our team is fully vetted, and we take extra care to ensure your home or business is secure.

06
What cleaning products do you use, and are they safe for pets and children?

We use high-quality, eco-friendly cleaning products that are safe for both pets and children. If you have any specific product preferences or concerns, let us know, and we’ll tailor our service to fit your needs.

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